Customer reviews and drilling technique rarely get discussed in the same breath, but both play a role in why Gulf Coast Western has built the reputation it holds in the oil and gas business today.
Earning a Five Star Rating
The Dallas-based company has earned a five star rating from the Better Business Bureau, an accomplishment that is uncommon within the oil and gas extraction business. Gulf Coast Western attributes the rating to its customer-first approach, ongoing transparency with investors and partners, and a focus on long-term relationships rather than one-off deals. When customers raise concerns, the leadership team is said to respond quickly to find workable solutions, an approach that has helped the firm build trust with the partners and investors it depends on.
Horizontal Drilling Over Vertical Methods
On the technical side, Gulf Coast Western has leaned on horizontal drilling as one of its preferred extraction methods. Wells are drilled vertically until they reach the target reservoir, then angled until the well runs parallel to the pool. Compared to vertical drilling, the horizontal method increases contact between the wellbore and the reservoir and tends to produce more gas per well. Gulf Coast Western has also pointed to the technique’s smaller environmental footprint as a reason for favoring it, along with its use of dry ice rather than water to clean drilling equipment, which cuts down on water use during operations.
Beyond drilling, Gulf Coast Western relies on seismic surveys, using reflection, refraction, and surface wave methods to study underground formations before committing to a well. These surveys help the company estimate depth, soil type, and bedrock characteristics in areas it is considering for exploration, reducing guesswork before drilling begins.
Together, the technical approach and the customer service reputation have reinforced each other, giving Gulf Coast Western a name in the industry built on more than just production numbers. The company continues to apply both in its ongoing work across the Gulf Coast region. Visit this page on LinkedIn, to learn more.
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